General enquiries
NHS Kent and Medway Clinical Commissioning Group
Kent House
81 Station Road
Ashford
Kent TN23 1PP
01634 335095
(Our offices are not open at the moment due to the Covid-19 pandemic. Please do not send post to this address. Please use the email addresses below to get in touch.)
kmccg.kentandmedway@nhs.net - if appropriate to your query please include:
- full name
- phone number
- hometown
- GP practice you are registered to.
You can also find us on social media:
Tell us about your experience
We want to hear about your experiences of using NHS services.
We continuously use feedback from patients and the public to help us improve services and want to hear from you. You can email us: kmccg.engage@nhs.net. Tell us what works well and what you think we could improve.
If you’d like to hear more about opportunities to help us improve services visit our get involved section and sign up to our health network to receive our bulletin.
Comments, compliments and complaints
Anyone can make a complaint including, patients, someone acting on behalf of the patient with their written consent, or anyone affected by the actions of an NHS body.
If you would like to send us a complaint, comment or compliment about NHS Kent and Medway CCG or any of the services we commission, visit our comments and complaints page.
Freedom of information (FOI)
For FOI requests, and our disclosure log, go to our freedom of information page.
Media enquiries
For any media enquiries please contact the Communications Team on: kmccg.comms@nhs.net
The team operates an emergency, out-of-hours service from 5pm to 9am Monday to Friday, on weekends and Bank Holidays.
If you have an urgent media enquiry, phone: 07768 035438.