DMC Healthcare holds a contract to run a GP practice and GP walk-in service - as separate services - both operating from Sheppey Community Hospital.
The contract for DMC Sheppey Healthcare GP practice was due to end on 30 September 2021. NHS Kent and Medway Clinical Commissioning Group was unable to extend or renew this contract and had to find a long-term solution for patients registered at this practice.
The CCG extended this contract until 31 October 2021 to allow us to fully engage with patients about their future GP services.
We collected feedback from patients through a survey and a virtual patient meeting and considered, very carefully, other influencing factors, such as GP practice engagement. This information was taken to our Primary Care Commissioning Committee, where the decision was taken to close the practice and for patients to transfer to other practices.
The practice will close on 31 October 2021. We are supporting patients to register with an alternative local GP practice whose boundary area covers their home address. Patients have been informed directly by letter and details communicated to stakeholders and the wider public.
DMC Healthcare also runs a GP-walk in service at Sheppey Community Hospital, Minster, which offers GP appointments for urgent matters. The contract for this service also ends on 31 October 2021.
A new GP-walk in service will be in place from 1 November for urgent care needs – this service will continue and is not closing.
Anyone with queries can check here for updates or email the Primary Care Team at Kmccg.email@example.com.
If you are a patient at this practice and need support to complete your GMS01 form, please call 03000 424686.
We would like to reassure assure patients that access to regular and urgent GP services will remain in place at all times when they need them.