Opthalmology (eye services) in north Kent

We would like to hear from people living in Dartford, Gravesham, Swanley, Medway, Sittingbourne and Isle of Sheppey about their experience of using ophthalmology (eye care) services in the past year.

We want you to help us understand the patient experience and to find out what works well and where services could improve.

The feedback we receive will be taken into account when we start the process later this year of securing a long-term provider for these services.

At the moment, ophthalmology care is provided by Maidstone and Tunbridge Wells NHS Trust.

The trust also provides an interim service for patients from the Dartford, Gravesham and Swanley area, who were previously treated by Moorfields Eye Hospital.

Moorfields left Darent Valley Hospital last year and interim arrangements were put in place with Maidstone and Tunbridge Wells NHS Trust, as an existing provider, to take on additional patients.

The CCG now intends to bring these services together as one for the north Kent area.

Patients who received treatment in the past year for an eye condition, such as cataracts or macular degeneration, are invited to give their feedback on their last appointment.  A survey is available online at http://www.smartsurvey.co.uk/s/eyecare/  until 30 September  2021.

If you would prefer a hard copy of the survey to be sent to you or would like to complete the survey by telephone, please call Ade Philips on 07767004213 or email kmccg.engage@nhs.net.

Hard copies can be returned via Freepost to: FAO: BWS, Freepost RUAY-JLRZ-RRSE, NHS Medway Clinical Commissioning Group, Unit A, Compass Centre, North, Pembroke Road, Kent  ME4 4YG.

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