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Our involvement work

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We are continuing to engage with local people through the Covid-19 pandemic

The NHS in Kent and Medway has been working hard during the coronavirus pandemic to keep one another safe and care for those who needed our services. People in Kent and Medway have had to adapt to health services going online, to different contact methods and to different routines and practices. We have been doing the same in our engagement work.

Happening now

Planning the future of five GP sites in Medway

We are planning the future of St Mary’s Island Surgery, Green Suite at Balmoral Gardens Healthy Living Centre, Twydall Clinic, Pentagon Centre and the Sunlight Centre Surgery. This will shape how GP services in the area are provided from September 2021.

We are asking patients registered at these practices to complete a survey by 10 December and are inviting them to attend one of two virtual public meetings on 1 or 2 December. 

You can find out more including how to complete the survey by phone and details of the public meetings here.

Improving dementia care in Kent and Medway

We are at an early stage of developing proposals for a service for people living with dementia particularly for those with more complex needs.

As part of this we would like to hear from:

  • people living with dementia, their family members and their carers,
  • care home staff, domiciliary carers, NHS and social care staff and those voluntary organisations offering support and assistance.
  • the public about the principles which should improve the quality of care provided for people living with dementia. 

We need to make sure there is the right level of support for people living with dementia in all parts of the health and care system, to respond to changes in people’s health - particularly when the symptoms are severe - and prevent, or manage, any crises.

You can find out more including how to give your views here.

Please respond by 15 January 2021.

Read more about our engagement work:

Our first piece of engagement work as a new CCG was to gather colleague, patient and carer experience of the service changes made during the first national lockdown to keep people safe.

We also gathered the views of our partners in the community and voluntary sector, local communities and local councils to find out how it worked for them and some of the benefits and challenges they faced. 

Find out what people told us and how that helps healthcare services to run during the coronavirus pandemic, in this report.

Kent and Medway CCG has just completed some engagement with people with autism and ADHD (attention defecit hyperactivity disorder) in Medway. We wanted to find out what people thought about the support offered and about diagnosis and how this could be improved. This follows similar engagement work in Kent. You can see what GPs, support staff, families and people with ADHD and Autism have told us here:

The CCG will continue to work with people in Kent and Medway as we develop these services. Please email kmccg.engage@nhs.net if you are interested in being involved going forward.

Patient experience of Covid-19

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