Our response to Covid-19: Learning from your feedback
The NHS in Kent and Medway has been working hard during lockdown and the coronavirus pandemic to keep one another safe and care for those who needed our services. People in Kent and Medway had to adapt to services going online, to different contact methods and to different routines and practices. Clinicians and colleagues have also adapted to those new practices, including more use of technology and being redeployed into different roles to support the emergency response.
Our first piece of engagement as a new CCG was to gather staff, patient and carer experience of those changes to services made during lockdown to keep people safe. We also gathered the views of our partners in the community and voluntary sector, local communities and local councils to find out how it worked for them and some of the benefits and challenges they faced.
To find out more about what people told us and how that helps healthcare services to run during the coronavirus pandemic, in this report.
Happening now
We are working with the maternity voices partnerships to hear from new parents about their experience of maternity services during a pandemic.
Take part in our online survey to give your views by Friday, 16 October.
Thank you to everyone who completed the maternal health survey which closed on Monday 14 September. The feedback has supported a funding application to NHS England for maternal health services across Kent and Medway.
Services for adults with ADHD and autism
Kent and Medway CCG has just completed some engagement with people with autism and ADHD (attention defecit hyperactivity disorder) in Medway. We wanted to find out what people thought about the support offered and about diagnosis and how this could be improved. This follows similar engagement work in Kent. You can see what GPs, support staff, families and people with ADHD and Autism have told us here:
- Medway neurodevelopment summary report
- Report of health data from Medway Council autism survey
- Medway neurodevelopment patient report
- Medway neurodevelopment staff report
- Autism ADHD summary from Involving Medway and Medway Voluntary Action
- Autism ADHD phone interviews
The CCG will continue to work with people in Kent and Medway as we develop these services. Please email kmccg.engage@nhs.net if you are interested in being involved going forward.